Return & Refund Policy

At SassyGlash, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

You may return eligible items within 14 days of receiving your order. To qualify for a return, products must be:

• Unused and in their original condition

• Returned in the original packaging

• Accompanied by proof of purchase

Non-Returnable Items

The following items cannot be returned:

• Used or damaged products

• Personal care and beauty products that have been opened

• Gift cards

• Clearance or final sale items

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If approved, your refund will be processed to your original payment method within 5-10 business days.

Exchange Policy

If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery. We will arrange a replacement or exchange whenever possible.

Return Shipping

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

Order Cancellations

Orders may be canceled before shipment. Once an order has been shipped, it cannot be canceled and must follow the return process.

Contact Us

If you have any questions about our Return & Refund Policy, please contact our customer support team.

Email: chjimi15@gmail.com

Thank you for shopping with SassyGlash.